Privacy Policy

1. Information We Collect

a. Information You Provide to Us

We collect information that you provide directly to us, including:

  • Personal Information: Name, email address, phone number, company name, job title, and other contact details when you sign up, complete forms, or contact us.
  • Account Information: Login credentials, preferences, and profile information.
  • Transactional Information: Payment details when subscribing to our Services.
  • Communications: Content of messages or inquiries sent to our support team.

b. Information We Collect Automatically

We automatically collect certain information about your use of our Services, including:

  • Log Data: IP address, browser type, operating system, referring URLs, and timestamps.
  • Usage Data: Pages visited, time spent on pages, clickstream data, and other analytics.
  • Cookies and Tracking Technologies: See Section 6 for details.

c. Information from Third Parties

We may collect information about you from third-party sources, such as social media platforms, data aggregators, or other publicly available information.

d. Sensitive Data

We do not intentionally collect sensitive personal data (e.g., racial or ethnic origin, political opinions, health information) unless required by law and with your explicit consent.

2. How We Use Your Information

We use your information to:

  • Provide and Improve Services: Deliver, maintain, and enhance our Services.
  • Communicate with You: Respond to inquiries, send updates, and provide customer support.
  • Marketing and Advertising: Send promotional messages and display tailored advertisements (you can opt out).
  • Compliance and Legal Obligations: Comply with applicable laws and enforce our terms and policies.
  • Analyze and Research: Perform analytics to understand user behavior and improve our Services.

3. How We Share Your Information

We do not sell your personal information. However, we may share your information with:

  • Service Providers: Third parties who perform services on our behalf (e.g., hosting, analytics, payment processing).
  • Business Partners: Partners we collaborate with to deliver Services.
  • Legal Obligations: Authorities if required by law or to protect legal rights.
  • Corporate Transactions: Entities in connection with mergers, acquisitions, or asset sales.

We require all third parties to safeguard your personal information.

4. Data Retention

We retain your information for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce agreements. Once your data is no longer required, we securely delete or anonymize it.

5. Your Rights

Depending on your location, you may have the following rights under applicable data protection laws:

  • Access: Request access to the personal data we hold about you.
  • Correction: Request correction of inaccuracies in your data.
  • Deletion: Request deletion of your personal data (subject to legal obligations).
  • Portability: Request transfer of your data to another service provider.
  • Restriction: Restrict the processing of your data.
  • Objection: Object to certain processing activities, such as marketing.

To exercise these rights, contact us at [privacy@a-sup.app].

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience. You can manage cookie preferences through your browser settings. For more details, see our Cookie Policy.

7. Data Security

We implement robust security measures to protect your data, including encryption, firewalls, and secure data storage. While we strive to protect your information, no system is completely secure, and we cannot guarantee absolute security.

8. International Data Transfers

If you are located outside of Israel, your information may be transferred to and processed in Israel or other countries where we operate. By using our Services, you consent to such transfers.

9. Children’s Privacy

Our Services are not intended for children under 16. We do not knowingly collect personal data from children. If we learn that we have inadvertently collected such data, we will delete it promptly.

10. Third-Party Links

Our Services may contain links to third-party websites. We are not responsible for the privacy practices of those websites. We encourage you to review their privacy policies.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be effective immediately upon posting on our website. We encourage you to review this policy regularly.

12. Contact Us

If you have questions or concerns about this Privacy Policy, contact us at:

Email: privacy@a-sup.app

Mailing Address: Kiloma Advanced Solutions Ltd., Derech Menachem Begin 144, Tel Aviv-Yafo, Israel